Yes! Your BBalance Product is covered by a two (2) years warranty from the date of original purchase on our website in the country where we officially shipped.
What is covered by the warranty?
All defects in materials and workmanship, when your BBalance product is used in accordance with the user manual. To make a claim under warranty, contact us with a detailed description of issue. If the issue can not be resolved remotely, the BBalance team will propose you to repair or replace your defective product. Keep a copy of your purchase receipt as proof of purchase as failure to provide proof of purchase may void the warranty.
What is not covered by the warranty?
Depletion of consumable parts such as batteries (unless failure has occurred).
Damage resulting from abuse, accident, modifications, unauthorized repairs.
The normal wear and tear of BBalance and its accessories are not considered defect.