BBalance team offers a 14-days money back guarantee return policy on all purchases made from our website, to all customers located in the U.S. and Canada.
If you purchased a product and don't like it:
- Contact us or submit your request here
- Add a quick note to explain why you are returning the product(s), this will help us improve BBalance
- After reviewing your request, we will email you the details to return your items. It generally takes 1 or 2 days.
To be eligible for a return, your item(s) must be in good condition, will all accessories and in the original packaging. BBalance does not cover return shipping costs, and refunds are issued upon inspection of your product, using the same payment method as when placing your order.