BBalance prioritizes customer trust. We know that customer privacy is even more important when considering health data: we only use your personal information in accordance with our Privacy Policy.
When you place an order
The personal information you entrust us during an order are stored for the processing of your purchase. We do not share with third parties other than our service partners in charge of the execution of the services related to your purchase.
When you use the BBalance product and app
All of your data is encrypted. Your data is kept in a health data compliant datacenter. We follow a strict anonymizing procedure to improve AI algorithms in firmware with data that are not linked with you.
How secure is the storage of your data?
We are committed to protect your personal data. We implement appropriate technical and organizational measures in this matter, and we make the best effort possible to identify and fix any breach that could exist. However, no system is ever completely secure.